Terms and
Conditions

1. Cancellation Policy:
   • We understand that plans may change. Please inform us at least 24 hours in advance if you need to cancel or modify your reservation.
   • Failure to cancel within the specified time frame may result in a cancellation fee or loss of deposit for large group reservations.
2. Payment Terms:
   • We accept cash, debit cards, and major credit cards for payment.
   • All prices are subject to applicable taxes and service charges.
   • For large group reservations or catering orders, a deposit may be required to confirm the booking.
3. Food Allergies and Dietary Restrictions:
   • Please inform your server of any food allergies or dietary restrictions before placing your order.
   • While we take precautions to prevent cross-contamination, we cannot guarantee that our dishes are free from allergens.
   • We are happy to accommodate special dietary requests whenever possible, but some modifications may incur additional charges.
4. Service Policy:
   • Our goal is to provide excellent service to all our customers. If you have any concerns or feedback regarding your experience, please don't hesitate to speak with a member of our staff or contact us directly.
   • We reserve the right to refuse service to anyone who violates our policies or engages in disruptive behavior.
5. Reservation of Rights:
   • El Buen Sazón Deli reserves the right to refuse service, terminate reservations, or change policies without prior notice.
   • We may also modify our menu offerings, pricing, or operating hours at our discretion.
6. Privacy Policy:
   • We respect your privacy and are committed to protecting your personal information. Any data collected during your interactions with us will be used solely for the purpose of providing our services and will not be shared with third parties without your consent.
7. Feedback and Reviews:
   • We value your feedback and encourage you to leave reviews or provide comments about your experience with us on our website or social media channels.
   • By submitting feedback, you grant El Buen Sazón Deli the right to use and display your comments for promotional purposes.